01
Step 1
Current status
Web chat is coming soon and is not yet available as a self-serve channel. WhatsApp and Instagram are the available messaging channels today.
02
Step 2
Planned workflow
The planned web widget will use the same knowledge, inbox, contact records, lead scoring, and human handoff model as other channels.
03
Step 3
Get rollout updates
Join the Discord or WhatsApp community from the Support page for product updates and release announcements.
