LeadCeleris
Integrations guide

Connect Shopify

Sync products, order status, and abandoned carts from Shopify into WhatsApp conversations.

Reading time6 min
In this guide3 clear steps
01

Step 1

Install the integration

Dashboard → Integrations → Shopify → Connect store. Log in to Shopify and approve read access for products, orders, and customers.

02

Step 2

Catalog sync

Products sync to your knowledge base automatically. Price and stock updates refresh on a schedule — force a manual sync after big sales or catalog changes.

03

Step 3

Order status in chat

When a customer asks about their order, the AI looks up Shopify by phone or order ID and replies with tracking, COD status, or delivery ETA.

  • Abandoned cart recovery messages
  • COD confirmation before dispatch
  • Return and exchange policy from synced FAQ

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