01
Step 1
How lead scoring works
LeadCeleris scores conversations based on buying signals: budget mentions, urgency, product questions, and visit or booking intent.
Hot leads get flagged in your inbox and can trigger notifications to your team.
02
Step 2
Set custom qualification rules
Dashboard → AI Settings → Qualification. Add criteria like minimum order value, service area, or required answers before marking a lead hot.
- Ecommerce: cart value, COD vs prepaid, delivery city
- Services: appointment type, budget range, timeline
- Local stores: visit intent, product in stock questions
03
Step 3
Work leads from the inbox
Filter by Hot, Warm, or Cold. Take over any thread, add notes, and assign to team members. Resume AI when the human follow-up is done.